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In the era of AI and AX, will administrators be unnecessary?

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Why is Jack Dorsey eliminating middle managers?

Jack Dorsey recently proposed an organizational structure at Block where the middle management layer is reduced, and AI takes over a significant portion of the information transmission and coordination roles of existing managers.

I've also experienced that as I utilize AI, the boundaries between different job categories such as planning, development, and design are becoming increasingly blurred, and the existing handover costs are significantly decreasing.

However, I think that the disappearance of information transmission and the disappearance of management are different issues.

AI can do a good job of identifying who is doing what, organizing documents, finding schedules, and conflicts. But when the interests of multiple teams collide, deciding what to give up or taking responsibility for the consequences of that decision is not something that will disappear.

In fact, thanks to AI, if we can create more with fewer people, we will have to directly prioritize tasks that were previously filtered out due to lack of manpower.

So, I think that what will disappear in the future is not 'management' itself, but rather management roles that existed only to transmit information.

The interesting thing is what led me to think this way.

In our company, there was a discussion about "In the AI era, we need to break down job boundaries and reduce middle management levels." But ironically, the proposal itself went through the existing management system of executives → organization → managers → teams.

That's why I titled this post "Jack Dorsey eliminated managers, but the proposal went through managers".

Original text: https://www.apple-io.com/2026/09/jack-dorsey.html

Comments1

  1. AI 가 관리자가 된다면? "이해관계가 충돌했을 때 무엇을 포기할지 결정하는 일" 은 왠지 Rule 을 정해준다면 AI 도 충분히 해낼꺼 같다는 생각이 요즘 자주 드네요. 결국 이해관계이 충돌이나 무엇을 포기할지 말지 결정하는 일은 많은 정보를 취합하고 최선의 선택을 내리는 것이니까요. 책임은..흠.. 잘못했다고 감봉하거나 삭제할 수도 없고 ㅋㅋ 책임은 그럼 누가 져야하는 걸까요.

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